Privacy policy

Privacy Policy

Maison Veyra respects your privacy and processes personal information in connection with operating our online store, fulfilling orders, providing customer support, preventing fraud, improving our services, and, where permitted, communicating marketing offers.

Information We Collect

Depending on how you interact with us, we may collect:

  • name and contact details;
  • billing and shipping information;
  • order and transaction information;
  • customer-service communications;
  • device and browser information;
  • IP address;
  • cookie and analytics data;
  • marketing preferences.

How We Use Information

We may use personal information to:

  • process and deliver orders;
  • verify payments;
  • communicate about purchases;
  • provide customer service;
  • detect fraud, abuse, and security threats;
  • operate and improve the website;
  • comply with legal obligations;
  • send marketing communications where permitted or consented to.

Shopify and Service Providers

Our store is hosted on Shopify.

We may also use payment processors, logistics providers, analytics services, technology providers, fraud-prevention services, and customer-service providers as necessary to operate the store.

These providers may process personal information on our behalf or under their own legal obligations.

International Processing

Because Maison Veyra serves customers internationally, personal information may be processed in countries other than your own.

Where required, appropriate safeguards are used for international transfers.

Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies for:

  • essential site functions;
  • preferences;
  • analytics;
  • security;
  • advertising.

Available privacy choices may vary depending on your location.

Sale or Sharing of Personal Information

We do not sell personal information for monetary consideration.

Certain advertising or analytics disclosures may be treated as a “sale” or “sharing” under some privacy laws.

Where applicable, we honor legally required opt-out rights.

Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described above, including legal, accounting, fraud-prevention, and dispute-resolution obligations.

We use reasonable administrative and technical safeguards, but no system can guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have rights to:

  • access your personal information;
  • correct your personal information;
  • request deletion;
  • restrict certain processing;
  • object to certain processing;
  • request portability;
  • withdraw consent.

You may also have the right to complain to a local data-protection authority.

Marketing

You may unsubscribe from marketing emails using the unsubscribe option included in those messages.

Service and transactional communications related to orders may still be sent when necessary.

Contact

For privacy requests or questions, contact:

contact@maisonveyra.shop

We may need to verify your identity before completing certain privacy requests.

This policy may be updated from time to time to reflect operational, legal, or regulatory changes.