We aim to make our shipping process clear and transparent.
Order Processing
Orders are typically processed within 2–5 business days after payment confirmation.
Delivery Timeframe
Estimated delivery after processing is 8–25 business days. Delivery times are estimates and may vary by destination.
Tracking Information
Tracking information is provided when available and generally begins showing activity after the parcel's first carrier scan.
Multiple Packages
Orders containing multiple products may be shipped in separate packages, receive different tracking numbers, and arrive on different dates.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address. If you notice an error after placing an order, contact us as soon as possible. Address changes cannot be guaranteed once processing or shipment has begun.
Customs and Import Charges
International orders may be subject to customs duties, import taxes, handling fees, or other charges imposed by the destination country. These charges are the customer's responsibility unless explicitly stated otherwise at checkout.
Delivery Delays
Delivery times may be affected by customs processing, carrier operations, local postal services, weather, peak periods, and other circumstances outside our direct control.
Customer Support
For assistance, contact contact@dckrs-outlet.shop.